At Leading IT (https://leadingitnz.co.nz/), we want your online experience to be comfortable, easy and safe. We take the highest precautions to protect the personal information of anyone using this website and to ensure that all information used on our website is kept between Leading IT and Yourself. All of your personal data (name, contact details, etc.) will be kept secure, so it CANNOT be read by anyone over the internet.
The servers that collect and store personal information are kept in a secure environment. Leading IT does not collect on-line transaction credit card details or store credit card details.
The sole purpose for using cookies is aimed to make your User Experience on this website as comfortable as possible and provides us with anonymous statistics to improve our web presence for you. When you visit https://leadingitnz.co.nz/ we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. For information about how Google Analytics uses your personal information, please see https://www.google.com/intl/en/policies/privacy/ and https://support.google.com/analytics/answer/6004245.
Newsletter & emails:
If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us. We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.
To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.
This website can send emails through the Newsletter sending service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.
No identifiable information is otherwise tracked outside this website except for the email address.
Collection and Use of Information:
Your privacy is very important to us. Leading IT is the sole owner of the information collected on this website and may provide information only to partners whom you are directly affiliated with. We will not disclose or divulge this information to other third parties under any circumstances.
What rights do you have over your data?
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can contact us to request to view the information stored or even to get it deleted should you not want to be connected to us in any form.
How long do we retain your data?
If you leave a comment, the comment and its Metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their user-name). Website administrators can also see and edit that information. The information will be stored as long as this service is operational or until the client requests deletion of their personal details.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example your shirt order will be forwarded and processed by our merchandise producer and send straight to your door.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.